Understand the case
A case summary brings the record into focus, giving you a starting point for intake, review, or the next conversation with your client.
A question to explore
“Summarize the claim history and the issues that need further review.”
For VA disability practices
Turn your eFolder Express download into case insights.
Bring the C-file into CaseScribe. Get a case summary, medical and exposure chronologies, organized documents, and answers that take you back to the evidence.
Book a walkthrough with your own C-file.
Your starting point
One download. Years of records.
Medical records · C&P exams · service records · VA decisions
Upload to CaseScribe ↓
Your review workspace
- A summary to orient your review
- A timeline to connect the events
- Searchable facts and documents
- Answers with source citations
The next step after your download.
eFolder Express gives authorized users a way to download a VA claims file. CaseScribe helps your team work through those downloaded records: what happened, where it is documented, and what deserves a closer look. CaseScribe is an independent product, separate from VA’s eFolder Express service.
From records to review
Start with the bigger picture.
Then follow the evidence.
Keep the source record close as you move from an initial overview to the details that matter.
Follow the timeline
Medical and toxic-exposure chronologies help you trace events across the file, connecting dates and records that arrived in separate documents.
A question to explore
“Build a timeline of the documented symptoms, diagnoses, and treatment.”
Find the supporting evidence
Search classified documents and extracted facts to investigate nexus and rating questions, then follow citations back to the source for review.
A question to explore
“Find the records relevant to this condition and cite the supporting pages.”
Ask the next question
Use Ask AI to work through the record in your own words. Keep digging into the details with answers grounded in your uploaded case documents.
A question to explore
“What did the examiner conclude, and which records support that conclusion?”
How it works
Your eFolder Express files.
Ready for a closer look.
Start with the download you already have. Keep the individual documents together in one CaseScribe case.
Read the upload guideDownload and unzip
Start with the C-file you downloaded through your authorized eFolder Express access. Unzip the download so the individual documents are ready to upload.
Open a case and upload
Create or open the client’s case in CaseScribe. Select the documents from the unzipped folder and upload them together.
Name the batch and process
Give the upload a recognizable batch name and save it to start processing. Follow each file’s progress in the Documents tab.
Review the insights
Start with the case summary, explore the extracted facts, and open the original documents to check the evidence. Use Ask AI to investigate further.
Questions about your eFolder Express files
What does CaseScribe do with an eFolder Express download?
CaseScribe processes the documents you upload from the download, organizes them by document type, and extracts relevant facts. You can review the case summary, explore chronologies, search the record, and ask questions with source citations.
Can I upload the ZIP file directly?
Unzip the download first, then upload the individual documents into your CaseScribe case. You can select multiple documents for the same upload. The upload guide below walks through the steps.
Does CaseScribe connect to VBMS or download the eFolder for me?
The workflow starts with files you have already downloaded through your authorized access. You upload those documents to CaseScribe. CaseScribe is an independent product and does not provide eFolder Express or VBMS access.
Can it work with scanned records and handwriting?
CaseScribe supports scanned documents and handwritten records. Review the extracted information against the original pages, especially where a scan is unclear or handwriting is difficult to read.
Does every document produce extracted facts?
Documents are classified to help organize the record. Relevant facts are extracted from supported document types; some documents are organized without producing extracted facts. You can review and add facts as you work through the case.
How do I check an answer or summary?
Follow the source citations and open the underlying documents. CaseScribe supports your review; the original record and your professional judgment remain essential.
Review how CaseScribe handles your data
Explore our security practices and privacy policy before bringing your team’s records into CaseScribe.
Bring your next C-file
See what your download can tell you.
Walk through CaseScribe with your own records. See the summary, trace the timeline, and follow an answer back to the page it came from.