M21-1 and 38 CFR changes, week of Sep 21, 2026

Added

• Include a copy of the email to and responses from the
• Include a copy of the email to and responses from the
• Upload a copy of the email from YourIT confirming receipt of the ticket to the eFolder.
• Emails to the service department action officer must contain the following information in the body of the message:
• The email for the Army Human Resources Command (HRC) in the DPRIS popup message is currently incorrect.
• send an email to the

and 8 more added passages

Removed

• Include a copy of the e-mail to and responses from the
• Include a copy of the e-mail to and responses from the
• Upload a copy of the e-mail from YourIT confirming receipt of the ticket to the eFolder.
• E-mails to the service department action officer must contain the following information in the body of the message:
• The e-mail for the Army Human Resources Command (HRC) in the DPRIS popup message is currently incorrect.
• send an e-mail to the

and 8 more removed passages

Added

• This section contains the topic “Introduction to ARP.”
• Introduction to ARP
• This topic contains information about ARP and how it interacts with Veterans Benefits Administration systems, including
• purpose of ARP
• establishment of power of attorney (POA) through ARP
• failure to upload
• VA Form 21-22, Appointment of Veterans Service Organization as Claimant’s Representative
• , for ARP-established POAs

and 109 more added passages

Removed

• This section contains the following topics:
• Introduction to SEP
• Claims for Compensation Submitted Through SEP
• Introduction to SEP
• This topic contains information about SEP and how the system interacts with Veterans Benefits Administration systems through Veterans Online Application (VONAPP) Direct Connect (VDC), including
• purpose of SEP

and 283 more removed passages